Privacy Policy — EssayMind

1. Introduction

This Privacy Policy governs your use of essaymind.com and all services provided by EssayMind ("we," "our," or "us"). By accessing or using the Service, you irrevocably consent to the collection, use, processing, and disclosure of your information as described herein. If you do not agree with any part of this policy, you must cease using the Service immediately.

2. Information We Collect

2.1 Information You Provide

Account Information: Email address, display name, and password upon registration.
Content You Submit: All text, documents, files, and materials you input into the Service, including but not limited to paper topics, writing materials, reference files, and text submitted for processing through our Writer, Humanizer, or Detection tools.
Payment Information: Billing details processed through our third-party payment providers.

2.2 Information Collected Automatically

Usage Data: All pages visited, features used, session duration, click patterns, text inputs, and interaction behavior within the Service.
Device Information: Browser type and version, operating system, device type, screen resolution, language settings, IP address, and geolocation data.
Log Data: IP address, access times, referring URLs, user agent strings, and error logs.
Cookies and Tracking: We use essential cookies for authentication and session management, and analytics cookies to monitor usage patterns. Disabling cookies may prevent the Service from functioning properly.

3. How We Use Your Information

We may use your information for any purpose consistent with the operation of the Service, including but not limited to:

Providing, maintaining, developing, and improving our AI-powered tools and services.
Processing your submitted content through our AI models and systems.
Improving our AI models, algorithms, and service quality through aggregated and anonymized usage data analysis.
Managing your account, credits, billing, and subscriptions.
Sending you service communications, updates, marketing materials, and promotional content. You may opt out of marketing communications, but we reserve the right to continue sending service-related notices.
Detecting, investigating, and preventing fraud, abuse, security breaches, and violations of our Terms of Service.
Complying with legal obligations, responding to legal process, and enforcing our agreements.
Any other purpose we deem appropriate in our sole discretion.

4. Content Processing and Data Retention

By submitting content to the Service, you acknowledge and agree that:

Processing: Your content is transmitted to and processed by our AI model providers. We do not guarantee that these third-party providers will not use, store, or process your content in accordance with their own policies.
Storage: All content you submit and all output generated by the Service is stored on our servers. We retain the right to store, access, and use this data for as long as your account exists and for a reasonable period thereafter.
Retention Period: We determine data retention periods at our sole discretion. Input text and uploaded files may be retained indefinitely. We are under no obligation to delete your data upon request except where explicitly required by applicable law.
Access: Our staff, contractors, and authorized agents may access your content at any time for purposes including but not limited to technical support, quality assurance, abuse investigation, security monitoring, and service improvement.
Aggregate and Anonymized Data: We reserve the right to use, analyze, and share aggregated and anonymized data derived from your usage of the Service for any purpose, including research, product development, and business analytics.

5. Data Sharing and Disclosure

We may share your information with the following categories of third parties without additional notice to you:

AI Service Providers: All text submitted for processing is shared with our AI model providers (e.g., GLM, Claude) as necessary to provide the Service.
Payment Processors: Payment and billing information is shared with our third-party payment processors for transaction processing.
Service Providers: We may share information with third-party service providers who assist in operating the Service, including hosting, analytics, customer support, and security services.
Legal Requirements: We may disclose information if required by law, regulation, legal process, governmental request, or when we believe disclosure is necessary to protect our rights, safety, or property, or that of our users or the public.
Business Transfers: In the event of a merger, acquisition, reorganization, bankruptcy, or sale of all or a portion of our assets, your information may be transferred as part of such transaction.
Affiliates and Partners: We may share information with our affiliates and business partners for purposes described in this policy.

6. Data Security

We employ commercially reasonable security measures to protect your information. However, no method of transmission over the Internet or electronic storage is 100% secure. We make no guarantee that your data will be secure from unauthorized access, disclosure, alteration, or destruction. You acknowledge and accept this risk and agree that we shall not be liable for any security breach or unauthorized access to your data.

7. International Data Transfers

Our servers, AI service providers, and third-party partners are located in multiple jurisdictions worldwide, which may include jurisdictions with different data protection standards. By using the Service, you expressly consent to the transfer, processing, and storage of your information in any jurisdiction where we or our service providers operate.

8. Children's Privacy

The Service is not intended for individuals under the age of 16. By using the Service, you represent that you are at least 16 years of age. We reserve the right to terminate accounts and refuse service to any user who is found to be under 16.

9. Cookies

We use cookies and similar tracking technologies for authentication, session management, analytics, and advertising purposes. By continuing to use the Service, you consent to the use of cookies. You may manage cookie preferences through your browser settings; however, disabling essential cookies may render the Service inoperable.

10. Third-Party Links

The Service may contain links to third-party websites or services. We are not responsible for the privacy practices, content, or policies of any third-party sites. Your interaction with third-party services is governed solely by their respective terms and privacy policies.

11. Changes to This Policy

We reserve the right to modify, amend, or replace this Privacy Policy at any time and at our sole discretion, without prior notice to you. Changes become effective immediately upon posting the updated policy on our website. Your continued use of the Service after any changes constitutes your irrevocable acceptance of the revised policy. It is your responsibility to review this policy periodically.